Category archives: Tech Work

Install Windows 7 on Dell Mini 9 (USB)

mini_9_win7

Introduction

First of all, I want to thank everyone who provided feedback on my guide, Install Vista on Dell Mini 9 (USB).  It has been a pleasure to give back to the community.  As a thanks, I have added title pictures to the Vista guide as well as this one.  (I know; I’m cheap.)  That also means that I’ll be writing the same sort of guide for Windows 7!  I finally convinced my girlfriend to let me at her Mini 9.  I have been playing with the Windows 7 builds since build 7000 leaked (that’s all that’s been on my new gaming machine, actually) and I am very pleased with the new OS.  As everyone knows, Windows 7 is what Vista was supposed to be, but Microsoft released way too early.   But this is another topic; installing Windows 7 on the Dell Mini 9 is very similar to the Vista installation, but I have decided to rewrite an entirely new guide just to eliminate any confusion over small differences.  I will do my best to make the guide as similar to the Vista instructions, and I’ll even be pulling sections word for word.  As always, feedback is always appreciated.

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Deploying Ubuntu Linux 7.10 (Gutsy Gibbon)

Ubuntu LogoSince starting this brief I have installed Ubuntu’s new version, 8.04 Hardy Heron (if this is any indication of my thoughts on this Linux operating system. ) This brief will document my experience with installing and using the popular Linux distribution, Ubuntu 7.10 Gutsy Gibbon, as a primary operating system. My last experience with Linux was several years ago with Ubuntu’s Dapper Drake release. While impressed with the capabilities of such an insignificant operating system (at least to me), I was dissapointed with the hardware support. I could never actually get my graphics and network devices working properly with the operating system. I realize this is a limitation of Linux in general as most hardware vendors only write drivers for major operating systems, but it still left a bad taste in my mouth. Thus, I was rather skeptical of Gutsy. While intruiged by the Open Source community and love their software for web-server work, I didn’t expect to be able to transition to Linux as a desktop replacement. I have just gotten too used to the interoptability (albiet error-filled) of the Windows environment. It may not be the best, but it’s the most popular, so you are almost guaranteed to “make it work”. So, without very high hopes, I started my journey.

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Remote Tech Support Tips

One of the most powerful tools a tech support specialist can utilize is remote technical support via the Internet. There are many solutions online, some for free, that let techies remote control the computer of a client, friend, or family member, and access the mouse and keyboard as if they were physically in front of the computer. Here are two of my favorite that I use together to service my clients the most efficiently and some tips to using them well.

 

(2) Crossloop logo            (3) LogMeIn Logo

 

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DreamScene Ram/Cpu Usage

After jumping on the “Hatin’ Vista’s Performance” bandwagon rather early on, I figured I should get some first-hand experience to backup my claims (besides the weak proof I held from RC1 months ago.)  After installing Vista Ultimate on my laptop (Athlon 64 3000+ 1.8ghz, 1GB PC3200 ram, Radeon Mobility 9700.)  I was pleasantly surprised with the performance.  After enabling all the goodies (Aero, Dreamscene, etc.) I realized that my previous claim that at least 2GB of ram was necessary to run Vista smoothly was false.

I wasn’t sure if Microsoft really had optimized the new operating system to perform these visual goodies better, or if it was copying Apple’s infamous “technique” of smoothing the front-end to create the illusion of adequate performance.  In any case, I was a happy camper.  Vista’s DreamScene brought me a pretty snazzy feature.  Nothing says smooth criminal like popping open my laptop in Econ class and having a cool, crisp waterfall cascading in the background of my work.  While everything seemed to run smoothly, I still wanted to see what kind of effect DreamScene (and other visual enhancements) had on the system, so I decided to run some discrete tests.

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